Terms of service
Kivio Terms of Service
Last updated: August 7, 2026
OVERVIEW
This website is operated by Kivio and powered by Shopify. Throughout these Terms, “we,” “us,” and “our” refer to Kivio. By visiting our website or purchasing from us, you agree to these Terms of Service and the policies linked on our website and at checkout.
ONLINE STORE TERMS
You must be at least the age of majority in your jurisdiction, or have permission from a parent or legal guardian, to use this store. You may not use our products or services for any unlawful purpose or violate any applicable law.
PRODUCTS, PRICING, AND AVAILABILITY
We make reasonable efforts to display product descriptions, colors, images, prices, and availability accurately. Screen displays and handmade or textile products may vary slightly. Prices and promotions may change without notice. We may correct errors, update information, limit quantities, or cancel an order when information is inaccurate or a product is unavailable. If we cancel a paid order, we will refund the affected amount.
ORDERS AND PAYMENT
Submitting an order is an offer to purchase. We may accept, decline, verify, or cancel an order, including for suspected fraud, pricing errors, unusual quantities, or availability issues. You agree to provide current and accurate billing, contact, and delivery information. Payments are processed through Shopify and available payment providers. You are responsible for charges, taxes, duties, and fees shown or applicable to your order.
SHIPPING, DELIVERY, RETURNS, AND REFUNDS
Shipping options and estimates are described in our Shipping Policy and may vary by destination. Delivery dates are estimates and can be affected by carriers, customs, weather, or events outside our reasonable control. Returns, cancellations, replacements, and refunds are governed by our Return & Refund Policy. These policies form part of these Terms.
PRODUCT USE
Follow all product instructions, age guidance, warnings, and applicable vehicle or child-restraint safety requirements. The Snoozy Plush Travel Cushion is a comfort accessory and is not a safety device or a substitute for adult supervision, a certified child-restraint system, or medical advice.
INTELLECTUAL PROPERTY
The website and its content, including the Kivio name, branding, graphics, product descriptions, and site design, are owned by or licensed to us and are protected by applicable intellectual-property laws. You may use the site for personal, non-commercial shopping only. You may not copy, reproduce, sell, scrape, or exploit site content without written permission.
THIRD-PARTY SERVICES AND LINKS
Our store may use or link to third-party services, including Shopify, payment providers, carriers, and social platforms. Their services are governed by their own terms and privacy practices. We are not responsible for third-party websites or services outside our control.
PROHIBITED USES
You may not misuse the website, interfere with its security, introduce malicious code, collect others’ personal information without authorization, submit false information, infringe another person’s rights, or use the service for unlawful, fraudulent, abusive, or harmful activity. We may restrict access or cancel orders when these Terms are violated.
DISCLAIMER AND LIMITATION OF LIABILITY
To the extent permitted by applicable law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation. Kivio will not be liable for indirect, incidental, special, or consequential losses arising from use of the site or products where such exclusions are permitted. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including applicable consumer-protection rights.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Kivio and its service providers against third-party claims arising from your unlawful misuse of the website or material breach of these Terms.
SEVERABILITY AND WAIVER
If any provision is found unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver of that provision.
CHANGES TO THESE TERMS
We may update these Terms to reflect operational, legal, or regulatory changes. The current version will be posted on this page with an updated date. Changes apply from the date posted unless applicable law requires otherwise.
CONTACT
Questions about these Terms can be submitted through our Contact page at bubblysurprises.com/pages/contact or emailed to BubblySurprises@outlook.com.
These Terms do not limit any rights available to you under applicable consumer-protection law.